The safety and security of our participants, leaders and event support crews is our number one priority.
We are here to provide a challenging event experience in the safest environment possible and there are many steps we take before any challenge is launched:
Prior to any public participation, each and every one of our challenge events has been tried and tested by the Global Adventure Challenges Team. This allows us to fully risk assess the event and make any necessary changes, if required.
Outstanding Support & Leadership
Each of our overseas charity challenges is led by either an English speaking Challenge Leader (In-Country Guides) or a UK Challenge Leader, who travels to and from the destination with each group. Every leader is trained in Outdoor First Aid, and each challenge carries a comprehensive medical kit. Doctors are always present on any high altitude trek, and also regularly attend many other events, depending on the destination and challenge.
Our extensive UK and European Challenge Event Crew are handpicked for their enthusiasm, support and experience. Some events have over 30 members of staff supporting the participants! We only use professionals who are paid; we never rely on volunteers – this ensures we have full control over every element of each challenge - from the mechanics tweaking your bikes, right through to the friendly face that crowns you with your challenge medal at the finish line.
24-Hour Emergency Support
For every challenge, we have a 24-hour on-call system, ready to deal with any emergency that may arise globally. They are a good point of call for your immediate family to contact, should they need to, if you can't be reached.
Our risk management strategy is said to be the best in the business. Our performance and analysis of risk has pleased the toughest Health and Safety Executives from worldwide brands. We operate a system of comprehensive baseline risk assessments, which are backed up by challenge specific risk assessments completed during pre-event reconnaissance, all produced by experienced and qualified members of our team. All risk assessments are reviewed annually at a minimum and any risk assessment for any challenge is readily available on request.
More information about how your money is secure with us can be found on our Financial Protection page.